An agenda for research on the flexibility of manufacturing processes
这篇1987年的论文为制造过程灵活性的严谨研究制定了议程，包括定义领域、提出具体度量方法并讨论抽样问题，对运营管理研究者有历史参考价值。
Purpose This paper, originally published in 1987, seeks to outline an agenda for conducting rigorous research into the flexibility of manufacturing processes. Design/methodology/approach An initial domain for defining flexibility is established, specific measures are suggested, and sampling issues are discussed. There is also a discussion of relevant research problems that can be addressed once valid and reliable operationalisations exist. Findings Its underlying premise is that current efforts are being impeded by the absence of operational measures for the concept. Originality/value A useful historical perspective on manufacturing processes.