🌙

营销欺骗心理学:研究与实务的概念框架

The psychology of deception in marketing: A conceptual framework for research and practice

Psychology and Marketing · 2001
被引 10
ABS 3

中文导读

本文从心理学角度构建了一个概念框架,探讨产品属性与情境特征如何影响消费者对欺骗性营销的认知,旨在为未来研究和政策制定提供基础。

Abstract

The Federal Trade Commission's current policy statements on deceptive and unfair marketing practices are predicated primarily on economic considerations, ignoring the broader ramifications of trade policy for society as well as specific considerations with regard to the individual consumer. In part, this is due to the fact that research in this area has addressed only isolated aspects of the problem of deception in marketing. This article takes a pluralistic perspective on the issue in an attempt to stimulate research into hitherto unexplored avenues and provide a platform for future policy. The relevant psychological processes in consumer behavior are discussed in the light of product attributes and situational characteristics in a framework that takes into account the needs of the individual as well as the broader values of society. © 2001 John Wiley & Sons, Inc.

消费者行为营销伦理公共政策社会心理学