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知识管理的论争:知识管理发展中的言语社群与修辞策略

The knowledge management tussle speech communities and rhetorical strategies in the development of knowledge management

Journal of Information Technology · 2001
被引 2
ABS 4

中文导读

研究了18年间知识管理话语的结构与发展,通过分析434篇摘要,发现信息系统/信息技术社群与商业管理社群共同塑造了知识管理这一管理时尚。

Abstract

Knowledge management has become a major trend since the mid-1990s. Different professional communities, among them information systems/information technology (IS/IT) and more business management-oriented actors, have created strong conceptual ties with the idea of managing knowledge. This paper studies the structure and development of the knowledge management discourse over an 18-year period with an emphasis on the role of the IS/IT community in shaping this discourse. In order to do so, a content analysis of 434 article abstracts from the ABI/Inform database referring to 'knowledge management' was performed. The argument here is based on a theoretical framework derived from recent theorizing about popular management knowledge as fashion and it is assumed that different professional or 'speech communities' gathering around a concept such as knowledge management enter into competition for limited organizational resources. The paper's findings show the co-existence of two distinct speech communities involved in the knowledge management debate, focusing on either IS/IT or general management issues and they support the idea that both communities engage in a joint effort at sustaining knowledge management as a fashion field.

知识管理信息系统/信息技术商业管理话语分析管理时尚