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防止数字音乐盗版:胡萝卜还是大棒?

Preventing Digital Music Piracy: The Carrot or the Stick?

Journal of Marketing · 2008
被引 170
人大 AFT50UTD24ABS 4*

中文导读

研究了影响消费者盗版数字音乐意愿的三个关键因素:正面激励(如合法网站功能改进)、负面激励(如盗版感知风险)和消费者特征,发现负面激励对某些消费者反而增加盗版倾向,而正面激励能普遍降低盗版倾向。

Abstract

The goal of this article is to ascertain the factors that govern consumers’ willingness to pirate a digital product, such as a digital music track. The authors assess the tendency to pirate with both indirect measures (e.g., willingness to pay for the legal alternative) and direct measures (e.g., piracy preference). Whether measured indirectly or directly, the tendency to pirate depends, to different extents, on three key factors: positive incentives (e.g., improved functionality of the legal Web site), negative incentives (e.g., perceived risk of piracy), and consumer characteristics. Based on three studies, the results suggest that negative incentives are a strong deterrent for certain consumers but can actually increase piracy tendencies for others. Conversely, positive incentives, such as improved functionality, can significantly reduce the tendency to pirate among all the consumer segments studied. The authors conclude by discussing prescriptive recommendations for the recording industry.

数字产品盗版消费者行为激励措施营销策略