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赞助的远距离影响:球迷隔离与认同如何共同塑造赞助绩效

The Long Reach of Sponsorship: How Fan Isolation and Identification Jointly Shape Sponsorship Performance

Journal of Marketing · 2018
被引 52
人大 AFT50UTD24ABS 4*

中文导读

研究球迷因地理或心理隔离产生的孤独感如何影响赞助效果,发现高认同球迷在隔离时更偏好赞助品牌,而低认同球迷则回避,为品牌管理者评估不同球迷群体的赞助回报提供依据。

Abstract

Globalization and technology have expanded the reach of sports teams, giving brand sponsors new opportunities to engage and build relationships in real time with fans outside a team’s home market. This research investigates the role of fan isolation, or the experience of feeling separated from the team community, in shaping sponsorship effectiveness. The authors posit that such isolation increases the desire to affiliate with the team community, which can increase preferences for team-linked brands. However, the effect of isolation on sponsor performance depends on the strength of fan identification. Isolation increases strong fans’ desire to affiliate with the team community, thereby enhancing sponsorship performance; by contrast, isolation causes weak fans to avoid team-linked brands. Two field studies and four quasi experiments conducted across three countries (N = 1,412) confirm these predictions. Isolated strong fans exhibit increased recall, attitudes, purchase intentions, and word of mouth for sponsors, while isolated weak fans display the opposite effects. For brand managers, the proposed framework reveals whether isolated fans provide the best or worst returns on their sponsorships.

体育营销品牌赞助消费者行为球迷心理学