Operationalising the implementation puzzle: an argument for eclecticism in research and in practice
本文调查了信息系统实施领域的研究模型和方法，提出一个折衷视角，展示统一实施理论的可能性，对信息系统研究者和实践者有用。
Efforts to implement organizational information systems (IS) have evolved through the years from purely technical processes to multi-faceted organizational change activities. Largely in reaction to implementation failures, numerous research models have been developed to prescribe appropriate implementation strategies and tactics. A multiple of such contributions has made the theory quite diverse and somewhat chaotic. This paper presents a survey of implementation models, research approaches, and investigation methods that have surfaced in the literature of the field. Using an implementation framework of Swanson (1988), an eclectic perspective of IS research, and an expert knowledge integration approach, a perspective is proposed that demonstrates the possibility of a unified view of IS implementation theory.