Training Service Managers Using a Microcomputer
描述了一个基于微型计算机的模型，帮助新任服务经理理解其决策的财务影响，并介绍了该管理工具的结构及微型计算机应用中的特殊考虑。
The development of a microcomputer-based model, which was used to help newly-appointed service managers to achieve an appreciation of the financial implications of their decisions, is described. The structure of the management tool developed is presented and some comments given on the special considerations that need to be made when microcomputers are being applied.