Disaggregating the Motives Underlying Tiarnover Intentions: When Do Intentions Predict Thrnover Behavior?
研究发现,离职意向与离职行为的关系因人而异,只有因对组织及其价值观不满而产生的离职意向才会真正导致员工流失。
Although intention to quit an organization represents one of the better predictors of actual turnover behavior, the intention-behavior relationship varies widely across studies. This study argues that one reason for the variability is that individuals possess different motives for stating a high intention of leaving, and it is the motive that accounts in part for when the intention will manifest itself in actual turnover. Using a longitudinal design, expectations were supported in that only those intentions motivated by disaffection with the organization and its values resulted in the loss of employees.