Artificial Intelligence in HRM: An Experimental Study of an Expert System
通过实验研究专家系统在岗位评估中作为决策辅助工具的效果,分析其对绩效和心理结果的影响,为管理决策中专家系统的有效性提供检验。
This study investigates the impact of an expert system used as a decision aid in a job evaluation system. Both performance outcomes and psychological outcomes are analyzed in an experiment in which the intended users of the expert system served as subjects. The study draws largely from behavioral decision theory for its theoretical support. Although this study examines an expert system within an HRM context, the results are useful as one test of expert system efficacy within the more general area of managerial decision making.