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买与租情境中来源可信度的说服效果

The Persuasive Effects of Source Credibility in Buy and Lease Situations

Journal of Marketing Research · 1982
被引 104
人大 AFT50UTD24ABS 4*

中文导读

研究发现在购买(不受欢迎)情境中高可信度来源更有说服力,而在租赁(受欢迎)情境中中等可信度来源更有效,并用认知反应理论解释。

Abstract

The persuasive impact of source credibility is examined in two situations. A highly credible source was more effective than a moderately credible source when the communication recommended buying a product, an advocacy which message recipients viewed unfavorably. The moderately credible source was more persuasive when the message advocated leasing the product, a position subjects generally supported. These findings are interpreted in terms of cognitive response theory. Practical implications of the research are suggested.

消费者行为说服传播来源可信度广告心理学