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成功与不成功营销决策的解释:决策者的视角

Explanations for Successful and Unsuccessful Marketing Decisions: The Decision Maker's Perspective

Journal of Marketing · 1992
被引 58
人大 AFT50UTD24ABS 4*

中文导读

通过营销模拟游戏MARKSTRAT,研究发现决策者在解释营销绩效时存在自利偏差,这种归因与内在激励、未来预期和规划行为相关。

Abstract

The authors investigate the attributional processes involved in marketing planning. Using MARKSTRAT, a marketing simulation game, as a research setting, they find that decision makers are likely to have self-serving biases in their causal attributions for performance. The attributions are related to marketing decision makers’ intrinsic incentives to succeed, expectations of future performance, and planning behavior.

营销决策心理学归因理论行为经济学