Emotional Intelligence as a Moderator of Emotional and Behavioral Reactions to Job Insecurity
探讨情绪智力如何调节员工面对工作不安全感时的情绪耗竭、工作满意度及绩效等反应,对管理者理解员工心理适应有参考价值。
Peter J. Jordan, Neal M. Ashkanasy, Charmine E. J. Hartel, Emotional Intelligence as a Moderator of Emotional and Behavioral Reactions to Job Insecurity, The Academy of Management Review, Vol. 27, No. 3 (Jul., 2002), pp. 361-372