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运用信息处理理论设计营销策略

Using Information Processing Theory to Design Marketing Strategies

Journal of Marketing Research · 1981
被引 243
人大 AFT50UTD24ABS 4*

中文导读

研究展示了信息处理理论在设计营销策略中的实用性,提出了两种有效对抗负面谣言影响的策略,并指出直接反驳谣言的传统方法无效。

Abstract

The research demonstrates the usefulness of information processing in designing marketing strategy. Two strategies based on information processing theory are shown to be effective in combating the impact of an adverse rumor. The traditional theoretical and intuitive strategy of directly refuting a rumor is shown to be ineffective.

营销信息处理理论谣言管理消费者心理学