Measuring IT core capabilities for electronic commerce
该研究基于Feeny和Willcocks的理论，开发并验证了电子商务情境下IT核心能力的测量工具，包括IT治理、业务系统思维和关系构建三个维度，样本来自179名IT管理者。
This paper reports on the theoretical development and empirical validation of a measurement instrument for three information technology (IT) core capabilities in an electronic commerce context. The instrument is based on the work of Feeny and Willcocks (1998) and includes the capabilities ‘information systems (IS)/IT governance’, ‘business system thinking’ and ‘relationship building’. It was validated using a sample consisting of 179 respondents, all of whom were IT managers or chief information officers. The results demonstrate that the constructs are reliable (a coefficients > 0.8) and valid. A confirmatory factor analysis on the data set yielded a moderately acceptable model fit. The model also demonstrated highly significant factor loadings (p > 0.001). The paper shows that a respecification of a competing model in which IS/IT governance is split into ‘business IT strategic thinking’ and ‘IT management’ provides better measures of fit. The paper concludes that the core capabilities of IT departments are useful constructs for incorporating into future research. They are successfully able to predict behaviours that have relatively little overlap. Recommended further research includes the relationship between capabilities and governance structures as well as further investigation into how IT core capabilities are formed and strengthened in organizations.