Achieving Flexible Information Systems: The Case for Improved Analysis
本文探讨信息系统开发中因业务和用户需求变化导致的维护问题，提出灵活性分析方法，并通过组织案例研究初步验证其可行性和益处。
This paper examines the problems of change that continue to thwart the development of successful information systems. The symptom of maintenance is discussed and a variety of techniques and methodologies that seek to provide solutions are discussed. Changing business needs and user requirements are identified as enduring problems and the technique of Flexibility Analysis is proposed. Finally some preliminary results from a research study are discussed. The study looked at a number of information systems in organizations and examined the changes and enhancements that were subsequently made to those systems and the reasons for them. The results indicate the benefits and practicality of the technique of Flexibility Analysis.