Stress in the workplace: a comparison of gender and occupations
通过开放式问卷比较文员、教授和销售三类职业的工作压力事件，发现人际冲突、工作超负荷等共同压力源，以及性别和职业间的差异。
Stressful incidents at work were examined using an open-ended technique for three different occupations: clerical workers, university professors and sales associates. The study revealed both similarities and differences in stressors and coping techniques reported across occupations. Interpersonal conflict, work overload and time wasters were common across all occupations. Lack of control and work overload were reported as major stressors by the clerical group and interpersonal conflict as a major stressor by the academic and sales groups. Gender differences were also found. Copyright © 1999 John Wiley & Sons, Ltd.