The role of boundaries in knowledge processes
本文研究组织如何在互联世界中通过知识过程实现变革，同时保持组织身份完整性，强调边界现象的重要性，并基于自创生理论和认知一致性框架提出主动边界管理的建议。
Advances in communications and information technology deliver an increasingly dynamic and interconnected competitive context. To survive and prosper in this environment, organisations must be innovative and adaptive. Intellectual and relational capital comprise key resources for competitive success. This paper concerns the knowledge processes that enable organisations to undergo transformational change in an interconnected world whilst retaining the integrity of their organisational identity. It views organisations as complex adaptive systems, and uses a case study example to demonstrate the importance of boundary phenomenology in defining organisational knowledge processes. The underlying conceptual framework draws on Maturana and Varela's concept of autopoietic unity as a metaphor to explore issues of organisational identity and integrity, and uses Merali's Cognitive Congruence Framework to examine the cognitive infrastructures underpinning adaptive behaviour. The discussion reflects on the implications of this work for knowledge management practice in emergent competitive contexts, and in concluding, advocates active boundary management.