Evaluating Investments in IT
研究了组织如何评估信息技术投资以决定是否推进项目，分析了评估的不同角色、实际做法和可用技术，并提出了一种将评估方法与具体情境匹配的试探性方法。
Evaluating the costs and benefits of IT projects is currently a major issue for senior general managers. This paper focuses on a particular aspect of the problem: how organizations appraise IT investments in taking the decision whether to go ahead with them or not. The paper looks first at the different roles of evaluation; second at what is done in practice and third at what might be done given the wide range of techniques that are available and the widely different circumstances in which appraisal is undertaken. A speculative heuristic is proposed for matching an evaluation method with a particular situation. The method is presented in the hope of stimulating further research into the matching problem.