Perceptions of organizational safety: implications for the development of safety culture
研究英国铁路司机、主管和高级经理对25个铁路因素重要性的感知，发现不同层级对安全重要性的共识存在，但跨层级感知不准确，影响安全文化发展。
Regulatory bodies in the U.K. have emphasized the importance of ‘a positive health and safety culture’ to the safety performance of companies. A key feature of a company's safety culture is shared perceptions amongst managers and staff concerning the importance of safety. This study recorded the perceptions of 312 British Rail train drivers, supervisors and senior managers concerning the relative importance of 25 railway factors. Each level also gave their estimates of the ratings of the other levels. The study found that whilst there was a shared perception of the importance of safety, intergroup perceptions were not realistic. It is argued that accurate intergroup perceptions are essential to the development of mutual trust and understanding between levels, which forms the basis for a positive safety culture. Suggestions for establishing the foundations for a positive safety culture are discussed. Copyright © 1999 John Wiley & Sons, Ltd.