随时间推移的相互关联触发因素的震颤:心理契约破裂如何爆发

The tremors of interconnected triggers over time: How psychological contract breach can erupt

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2022
被引 17
人大 AABS 4

中文导读

采用个体内过程视角,通过37个独特故事线揭示心理契约破裂的动态形成机制,包括触发、评估和应对三个阶段,强调触发因素相互关联积累直至突破阈值才被感知为破裂。

Abstract

Summary Adopting an intra‐individual process, we explore the dynamics that underlie the emergence of a psychological contract breach. Thirty‐seven unique storylines expose how selected stimuli shake employees' psychological contracts to attention and give rise to perceptions of breach as a result of an iterative process of disrupting (introducing triggers that prompt a shift from automatic processing to conscious attention of psychological contract terms), appraisal (revealing elements—goals, attribution, fairness, and resources—playing a role in appraising and making sense of triggers), and (problem‐focused and emotion‐focused) coping. We discuss the implications of accounting for breach in the absence of a discrete event and draw on selective attention theory to differentiate when stimuli become triggers with the capacity to activate the psychological contract. We extend existing research by revealing the unique role that triggers, and their interconnectedness play in the cognition of contract breach, building up pressure until a threshold has been surpassed and breach is perceived. Our study highlights the need for managers to use strategies to deescalate the accumulation of triggers.

心理契约组织行为人力资源管理认知心理学