人力资源架构中的动态性与重新调整:在线劳动平台生态系统与承包商的关键作用

Dynamism and realignment in the HR architecture: Online labor platform ecosystems and the key role of contractors

HUMAN RESOURCE MANAGEMENT · 2022
被引 63
人大 AFT50

中文导读

质疑传统人力资源架构模型将承包商视为低价值或低独特性人力资本的观点,基于在线劳动平台的实践,提出企业即使在高价值创造中也应选择外部雇佣模式,并重新思考承包商的人力资源管理实践。

Abstract

Abstract Given the widespread contribution of independent contractors to organizational innovation and competitive advantage, it is timely to reassess assumptions about the HRM practices appropriate to their management and the rationale for organizations to work with them. In the original and highly influential HR architecture model of Lepak and Snell (1999), contractor status is viewed as an outcome of the low value and/or low uniqueness of human capital resulting in the proposition to externalize and manage them using either none or minimal compliance‐based HRM practices. Developments in digital technologies and algorithmic management epitomized by online labor platforms prompt us to reconsider these assumptions and to challenge the proposed links between value/uniqueness of human capital, employment mode and HRM practices that are assumed by the HR architecture model. Using insights from online labor platforms, we argue that the significant benefits to firms of working with contractors, coupled with the possibilities offered by algorithmic management to efficiently monitor and regulate their behavior, provide a compelling reason for organizations to choose external employment modes even when workers are key to value creation. We challenge the alignment and stability of the relationships proposed by the HR architecture model, and offer propositions to extend the model by reconsidering the rationale for, and nature of, HRM practices associated with contractors. This reassessment is both timely and relevant given the growing prominence of business models where externalizing workers is central alongside the development of new forms of algorithmic human resource management to control them.

人力资源管理在线劳动平台算法管理承包商管理人力资源架构