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网红营销有效性研究

Influencer Marketing Effectiveness

Journal of Marketing · 2022
被引 416 · 同刊同年前 2%
人大 AFT50UTD24ABS 4*

中文导读

研究了网红原创性、粉丝规模、赞助显著性等因素如何影响网红营销效果,发现网红活跃度、粉丝品牌匹配度和帖子积极性存在倒U型调节效应。

Abstract

Influencer marketing initiatives require firms to select and incentivize online influencers to engage their followers on social media in an attempt to promote the firms’ offerings. However, limited research considers the costs of influencer marketing when evaluating these campaigns’ effectiveness, particularly from an engagement elasticity perspective. Moreover, it is unclear whether and how marketers could enhance influencer marketing effectiveness by strategically selecting influencers, targeting their followers, or managing content. This study draws on a communication model to examine how factors related to the sender of a message (influencer), the receiver of the message (influencer's followers), and the message itself (influencer's posts) determine influencer marketing effectiveness. The findings show that influencer originality, follower size, and sponsor salience enhance effectiveness, and posts that announce new product launches diminish it. Several tensions arise when firms select influencers and manage content: Influencer activity, follower–brand fit, and post positivity all exert inverted U-shaped moderating effects on influencer marketing effectiveness, suggesting that firms that adopt a balanced approach along these dimensions can achieve greater effectiveness. These novel insights offer important implications for marketers designing influencer marketing campaigns.

网红营销社交媒体营销营销有效性沟通模型