职业适应性强和以客户为导向的员工如何被对待？考察减少客户不当对待的职业情境因素

How are career adaptable and customer oriented employees treated? Examining career-situated factors that reduce customer mistreatment

• Rajiv Amarnani 通讯
• Emika Howard
• Simon Lloyd D. Restubog
• March L. To