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如履薄冰:工作场所政治正确的自我控制视角

Walking on eggshells: A self-control perspective on workplace political correctness.

Journal of Applied Psychology · 2022
被引 32
人大 A+FT50ABS 4*

中文导读

基于自我控制理论,研究了员工为何在工作中表现出政治正确(如避免冒犯性言行),以及这种行为如何消耗认知资源并影响家庭生活(如导致婚姻中的愤怒和退缩行为)。

Abstract

Being politically correct involves an understanding that language and behavior can affect others, and a willingness to modify or suppress those words or actions to be sensitive and tolerant toward others. At work, political correctness may manifest as refraining from sharing a risqué joke out of concern of hurting others' feelings, altering language to be gender neutral, suppressing saying something that might be considered rude or insensitive, or avoiding controversial topics altogether. As employees are increasingly entrenched in their own opinions and beliefs, prone to microaggressions, and unwilling to entertain alternate views, political correctness should be of interest to managers and organizations. Yet, little research has been devoted to its study. This oversight is problematic because, although political correctness may manifest out of a concern for others at work, its enactment is also resource intensive-potentially acting as a double-edged sword for employees. To make better recommendations to managers, we must more fully develop our understanding of this understudied phenomenon. We begin the process of developing the nomological network of political correctness by drawing from theory on self-control to examine (a) an antecedent (other orientation) to understand why employees may be motivated to be politically correct with their coworkers, (b) a mechanism (cognitive resource depletion) that explains the cost of workplace political correctness, and (c) home-based outcomes (angry and withdrawn marital behavior) that suggest political correctness may impact others outside of work. Findings across five studies shed light on why employees may be politically correct and the consequences of doing so. (PsycInfo Database Record (c) 2023 APA, all rights reserved).

组织行为学社会心理学人力资源管理工作场所行为