Becoming culturally agile: Effectively varying contextual responses through international experience and cross-cultural competencies
研究近500名全球专业人士发现，文化谦逊、对模糊的容忍度和国际经验能预测他们准确判断工作情境中最恰当文化反应的能力，为国际人力资源管理中的选拔和人才培养提供依据。
Global professionals need to understand the demands of the cultural context in which they are working and respond effectively within it. Building on existing literature highlighting the importance of cross-cultural competencies and international experience for global work, this study expands knowledge by examining whether employees with cross-cultural competencies and international experience are better able to vary their cross-cultural responses to effectively match the cultural demands of the work environment. Tested with nearly 500 professionals globally, this study found that cultural humility, tolerance of ambiguity, and international experience predict professionals’ abilities to accurately judge the best cultural response for a given work-related situation. The findings have implications for international human resource management in two ways. First, organizations should assess for cross-cultural competencies to select for roles requiring an understanding of the cultural context. Second, organizations should provide international experiences as part of a global leadership or global talent development program.