The Relational Dimension of Feedback Interactions: A Study of Early Feedback Meetings Between Entrepreneurs and Potential Mentors
分析了54次早期反馈互动,发现认知立场和一致性的变化影响创业者和反馈提供者之间的情感合作,这种合作是早期互动发展为长期反馈关系的关键。
Abstract Entrepreneurs’ responses to feedback are in part determined by how the interactions during which they receive it unfold. Prior studies primarily discuss feedback interactions between entrepreneurs and their mentors or trusted advisors. As a result of this focus on longstanding relationships, there is limited knowledge of ‘early’ meetings – conversations between feedback providers and entrepreneurs who do not know each other well – and the ways in which these shape the relationship between the interactants, as well as the way feedback is received. Our analysis of 54 early feedback interactions suggests that changes in epistemic stance and alignment influence whether there is affiliation, that is, affective cooperation, between entrepreneurs and feedback providers. We theorize that affiliation is necessary for early feedback interactions to develop into longstanding feedback relationships.