Workplace ostracism and family social support: a moderated mediation model of personal reputation
研究职场排斥如何通过损害个人声誉减少员工对家庭的社会支持，并发现工作支持和组织支持能缓解这一负面效应，对管理者理解工作与家庭互动有参考价值。
Abstract Work and family are important life domains. This study investigates the relationship between employees’ perceptions of workplace ostracism and their provision of family social support. Integrating social impact theory and self-verification theory, the study provides a novel theoretical framework for examining the influence of workplace ostracism on employees’ provision of family social support. Using a moderated mediation model, it reveals the mediating role of personal reputation and the moderating roles of job social support and perceived organizational support. The results of two three-wave surveys of married employees and their spouses in China demonstrate that the negative relationship between exposure to workplace ostracism and an employee’s provision of family social support is mediated by the employee’s personal reputation. In addition, job social support and perceived organizational support weaken the relationship between personal reputation and family social support and the mediating effect of personal reputation on the relationship between workplace ostracism and family social support. The theoretical and managerial implications of this study for human resource management are discussed.