Managers' compassionate goals, innovation, and firm performance: an examination of mediating processes, and boundary conditions in small‐ and medium‐sized enterprises
研究了中小企业管理者同情目标如何通过组织合作和创新顺序中介影响企业绩效，并发现该效应仅在管理者低自我形象目标且创新支持环境高时成立。
This study aims to examine the relationships of managers' compassionate goals with innovation and performance in small‐ and medium‐sized enterprises (SMEs). By integrating social exchange theory with social information processing theory, we hypothesize a serial mediation model in which organizational cooperation and firm innovation sequentially mediate a positive relationship between managers' compassionate goals and firm performance. However, we predict that this positive indirect effect would occur only when managers have low self‐image goals and there is a high innovation‐supportive work environment. Based on survey data from a sample of 116 SMEs in France, our results provide support for our predictions. This study contributes to the literature by disclosing the mechanisms and boundary conditions of the relationship of managers' compassionate goals with SMEs' innovation and performance. Theoretical and managerial implications of this study are discussed.