重燃火焰与煽风点火:工作场所人际资本化如何以及何时促进自豪感与知识分享

Rekindling the Fire and Stoking the Flames: How and When Workplace Interpersonal Capitalization Facilitates Pride and Knowledge Sharing at Work

ACADEMY OF MANAGEMENT JOURNAL · 2022
被引 46
人大 A+FT50UTD24ABS 4*

中文导读

研究了工作场所中分享积极事件(人际资本化)如何通过激发自豪感来促进知识分享,并发现同事回应性和事件归因是关键条件。

Abstract

Sharing positive events with others is a phenomenon referred to as “capitalization.” Extant theory on capitalization considers the process of disclosing positive events as socioemotional in nature. However, individuals capitalize in the context of workplace relationships that serve instrumental functions, pointing to the possibility that the process of capitalization may at times be instrumental as well. In this paper, we integrate theory on capitalization with the social-functionalist model of emotions to develop a model that explains how workplace interpersonal capitalization serves the instrumental function of spurring knowledge sharing. We identify pride as a linking mechanism between workplace interpersonal capitalization and knowledge sharing, and we argue that experiencing pride is contingent on employees disclosing positive events that they attribute to their own efforts. We also identify perceived coworker responsiveness as a boundary condition qualifying the association between pride and knowledge sharing. A source- and time-separated field study and an experience sampling field experiment with a daily intervention provide support for our hypothesized model. Overall, our work broadens the concept of capitalization and contributes to the social-functionalist model of emotions.

组织行为学知识管理情绪心理学人际沟通