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消费者行为与市场营销中礼物赠送研究的整合性综述

An integrative review of gift‐giving research in consumer behavior and marketing

Journal of Consumer Psychology · 2022
被引 78 · 同刊同年前 6%
FT50ABS 4*

中文导读

系统回顾了市场营销及其他学科中关于消费者礼物赠送的研究,聚焦于动机、投入、供需错配、价值创造与背景五个方面,梳理共识与分歧,并为未来研究提出议程。

Abstract

Abstract In recent decades, scholars across all areas of marketing have studied consumer gift‐giving behavior. Despite the growing popularity of this research topic, no extensive review of the gift‐giving literature exists. To that end, this paper offers an expansive review of research on consumer gift‐giving, focusing primarily on work coming from within the marketing discipline, but also drawing on foundational pieces from other fields. We review extant scholarship on five of gift‐giving's most important aspects—givers' motivations, givers' inputs, giver‐recipient mismatches, value creation/reduction, and the greater gift‐giving context. In doing so, we illuminate the literature's key agreements and disagreements, shed light on themes that traverse ostensibly disparate gift‐giving findings, and develop deeper conceptualizations of gifting constructs. Moreover, we identify opportunities for improvement in the gift‐giving literature and use them to create key agendas for future gift‐giving research. In sum, this paper offers a single point of reference for gift‐giving scholars, improves academia's current understanding of gift‐giving, offers several theoretical contributions, and generates multiple paths for future research.

消费者行为市场营销礼物赠送价值创造