Development of hybrid professionalism: street-level managers’ work and the enabling conditions of public reform
研究街头管理者在组织改革中如何通过组织设计、话语重构等活动推动混合专业主义，以协调社会工作专业性与管理官僚制，并指出改革中的赋能条件是关键。
This paper examines the role of street-level managers in the development of hybrid professionalism. Based on a longitudinal analysis of an organizational reform, we highlight the work of street-level managers in promoting a hybrid ‘social work-like’ professionalism to reconcile social work professionalism with managerial bureaucracy. We highlight four managerial activities – organizational design, discursive reconstruction, R&D project mobilization and legitimization in reform documents – and connect these to enabling and constraining conditions in the reform. Overall, we found that the development of hybrid professionalism is contingent on enabling reform conditions providing material and discursive resources that proactive managers can employ to transform professionalism.