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隐私行为:在线知情同意模型

Privacy Behaviour: A Model for Online Informed Consent

Journal of Business Ethics · 2022
被引 27
人大 AABS 3

中文导读

针对公众对数据收集的怀疑态度,本文结合自主授权模型和计划行为理论,构建了一个在线知情同意模型,强调用户态度、主观规范和感知控制,以支持伦理的信息管理和营销实践。

Abstract

Abstract An online world exists in which businesses have become burdened with managerial and legal duties regarding the seeking of informed consent and the protection of privacy and personal data, while growing public cynicism regarding personal data collection threatens the healthy development of marketing and e-commerce. This research seeks to address such cynicism by assisting organisations to devise ethical consent management processes that consider an individual’s attitudes, their subjective norms and their perceived sense of control during the elicitation of consent. It does so by developing an original conceptual model for online informed consent, argued through logical reasoning, and supported by an illustrative example, which brings together the autonomous authorisation (AA) model of informed consent and the theory of planned behaviour (TPB). Accordingly, it constructs a model for online informed consent, rooted in the ethic of autonomy, which employs behavioural theory to facilitate a mode of consent elicitation that prioritises users’ interests and supports ethical information management and marketing practices. The model also introduces a novel concept, the informed attitude , which must be present for informed consent to be valid. It also reveals that, under certain tolerated conditions, it is possible for informed consent to be provided unwillingly and to remain valid: this has significant ethical, information management and marketing implications.

商业伦理互联网隐私消费者行为信息管理市场营销