如何在心理健康在线平台上构建网络效应

How to Build Network Effects on Online Platforms for Mental Health

CALIFORNIA MANAGEMENT REVIEW · 2022
被引 12
人大 A-ABS 3

中文导读

研究了心理健康平台如何通过增加用户规模、角色、参与和信任来构建网络效应,基于两个中国案例,对平台运营者和创业者有参考价值。

Abstract

In the traditional offline context, the mental health industry suffers from poor local demand and a lack of trustworthy supply. Emerging digital platforms can solve this problem to a large extent by building network effects. How to build network effects is a primary issue for mental health platforms. This article explores this problem by investigating two cases from China. Platform firms can design mechanisms to increase user scale, multiply user roles, facilitate user engagement, and enhance user trust on platforms. The pioneer platform and the later entrant can implement different strategies for building network effects.

心理健康数字平台网络效应中国案例