The public sector and co‐creation in turbulent times: A systematic literature review on robust governance in the COVID‐19 emergency
通过系统文献综述,分析了COVID-19期间公共部门如何与其他行动者共同创造,以及稳健治理策略的贡献,发现稳健策略被广泛使用,政府同时采用多种策略,社会利益相关者参与更活跃。
The capacity of public sector of co-creating with other stakeholders is challenged by the increasing presence of disruptive turbulent events, such as the COVID-19. At this regard, robustness has been identified as a suitable response to deal with this kind of events. Through a systematic literature review, we analyzed how public sector organizations have co-created with other actors during the COVID-19 and what have been the contribution of robust governance strategies. Our findings point firstly to the empirical validity of the robustness concept, providing evidence of the extensive use of robust governance strategies into the co-creation processes. Second, we identified a configurational approach to robustness, with governments co-creating by simultaneously employing several robust strategies. Thirdly, we observed a more active involvement of societal stakeholders, with emergence of proto-institutions and potential threats to the political system.