消费者对社会群体的身份信号传递:分离欲望对品牌显著性偏好的影响

Consumers' identity signaling towards social groups: The effects of dissociative desire on brand prominence preferences

Psychology and Marketing · 2022
被引 32
ABS 3

中文导读

研究消费者因想与某个外群体划清界限(分离欲望)而更偏好带有明显品牌标识的产品,这种效应通过品牌自我验证起作用,且在内群体成员使用该品牌的比例较低时消失。

Abstract

Abstract The present research addresses an area of brand behavior that is under studied to date but has important implications for national and international brands. Brand prominence, that is, the extent to which a product reveals important visible brand identifiers, plays a fundamental role in determining consumer signaling behavior towards social groups and requires accurate brand management decisions. Integrating the literatures on brand prominence and social groups, this study proposes that the presence (vs. absence) of dissociative desire towards an out‐group increases the preference for products featuring more prominent signs of a brand relevant for an in‐group. Brand self‐verification explains the relationship between dissociative desire and brand prominence preferences. Moreover, this effect disappears when the brand is used by the minority (vs. majority) of other in‐group members and the identification with the in‐group is lower. Results of two experiments and one survey support our conceptual framework and suggest that managers should use more prominent brand signs to attract consumers desiring to dissociate from relevant out‐groups. Our research thus provides implications for defining branding strategies according to consumers' identity signaling goals towards social groups, which are becoming more important as brands assume global roles in tension with consumer identities and marketing strategy.

消费者行为品牌管理社会认同市场营销