Avoiding the vicious cycle, engendering the virtuous circle: Understanding the interaction of human, social and organizational capitals in non-profit and voluntary organizations
研究非营利和志愿组织如何通过创新策略协调竞争与社会目标，基于智力资本框架分析人力、社会和组织资本的互动，发现社会资本可弥补其他资本不足，但策略不当可能引发恶性循环。
Increasing competition for scarce resources has required Non Profit and Voluntary Organizations (NPVOs) to focus on organizational competitiveness, whilst also addressing social goals. This article explores how NPVOs reconcile these demands through the adoption of innovative strategies. Drawing from three NPVO case organizations, we utilise an intellectual capital (IC) theoretical framework (comprising human, social and organizational capital components) to explain the associated outcomes of approaches adopted and further understanding of how IC components interact. The interactions between capitals has received considerable academic attention in both private and public sector contexts, but there is little attention given to these dynamics in the distinctive context of NPVOs. This article illuminates the varying dynamics between capital components in NPVOs and specifically identifies the compensatory role of social capital when deficiencies in other capitals exist, highlighting the risks of a ‘vicious cycle’ of outcomes when innovative strategies are adopted.