虚拟现实旅游:无需远行即可满足旅行欲望——促进可持续性的非传统创新

Virtual reality tourism to satisfy wanderlust without wandering: An unconventional innovation to promote sustainability

JOURNAL OF BUSINESS RESEARCH · 2022
被引 75
人大 A-ABS 3

中文导读

基于期望理论,研究了消费者使用虚拟现实旅游作为可持续旅游方式的动机,包括目标难度、减少环境影响、成就感、牺牲意愿等,并分析其对低努力和高努力环保行为的影响。

Abstract

The tourism sector has always been a target of criticism due to the adverse environmental effects of travel and activities at tourist destinations. It is thus imperative for researchers and managers to seek tourism solutions that make business sense without raising sustainability-related issues. Particularly in the aftermath of the COVID-19 pandemic, virtual reality tourism (VRT), a form of digitally-driven albeit unconventional ex-situ touristic travel, has attracted the attention of multiple stakeholders in the sector. However, consumers’ perceptions of and motivations to use VRT as a sustainable solution for touristic activities are yet not fully understood. We address this deficiency in the literature by drawing upon expectancy theory to propose goal difficulty and reduction in the environmental impact of tourism (REI) as expectancy-related motivations, accomplishment as an instrumentality-related motivation and willingness to sacrifice as a valence-related motivation; we anticipate these motivations, in turn, to drive two outcomes: low- and high-effort pro-environmental behaviours. Analysing data collected from 350 individuals residing in the United States, we found support for all positive associations except for that of goal difficulty with high-effort pro-environmental behaviours and REI with both pro-environmental behaviours. We also tested and confirmed the moderating effects of the number of children in a household and daily green behaviours on some of the proposed associations. Our findings offer useful insights for future research and practice in the area.

旅游管理可持续旅游虚拟现实消费者行为环境心理学