The social regulation of corporate social irresponsibility: Reviewing the contribution of corporate reputation
这篇综述分析了448篇跨学科文献,梳理了企业社会不负责任行为与企业声誉之间的复杂关系,构建了一个概念框架来整合现有研究,并指出了未来研究方向,对研究企业社会责任和声誉管理的学者有参考价值。
Abstract Whilst it is assumed that stakeholders penalize and deter corporate social irresponsibility (CSI), instances of CSI persist. Correspondingly, the literature on social regulation —which describes how non‐governmental stakeholders exert their regulatory influence on organizations—remains fragmented. To act as a springboard for future studies, this review examines the contribution of corporate reputation to our understanding of how CSI is socially regulated. Our analysis of a large ( n = 448 studies) multidisciplinary body of literature unearths a set of nuanced relationships between CSI and corporate reputation. We synthesize a conceptual framework in order to map the diverse landscape of literature and its contributions. We then highlight important gaps among—as well as between—research streams to present a future research agenda. Accordingly, this review contributes to closing ‘the loop’ between CSI, corporate reputation and social regulation, thereby opening up new pathways for future research.