Successful innovation and the alignment of knowledge workers at the executive, management, and technical specialist levels
通过案例研究和访谈，分析了企业重大创新项目中高管、管理层和技术专家三类知识工作者的协同（协调、整合与合作）对项目成功的关键作用，并讨论了各自的责任。
This paper focuses on the critical roles of knowledge workers when a firm pursues a major innovation project. In this context, we consider knowledge workers as those who contribute to a firm's performance at the executive, management, and technical specialist levels. Technical specialists include persons with advanced skills in engineering, analytics, statistics, science, and economics. By analyzing a series of case studies and personal interviews, we demonstrate that alignment (i.e., coordination, integration, and collaboration) among these knowledge workers is critical for the success of an innovation project. The paper concludes with a discussion of the responsibilities of knowledge workers at the executive, management, and technical specialist levels to ensure the necessary alignment occurs for successful innovation.