From travel to virtual work: The transitional experiences of global workers during Covid-19
基于32次深度访谈，研究新冠疫情如何迫使全球工作者从频繁差旅转向虚拟工作，并揭示这一外生事件如何改变跨国企业的全球工作惯例，为未来全球工作模式提供战略与可持续性启示。
The Covid-19 pandemic has transformed how global work is conducted in multinational enterprises. There has been a rapid and forced shift from global mobility to global virtual work. Taking a transition perspective and drawing on event system theory, this paper examines the transitional working experiences of global workers amid a global health pandemic. Through 32 in-depth interviews (pre- and in-Covid-19), our findings reveal how this exogenous event has transformed previously unquestioned and enshrined global work routines. By unpacking the transition process, we find that global workers were challenged to reconfigure the structural and relational dimensions of their global work. We disentangle the strategic and sustainable lessons learnt on the future of global working for multinational enterprises.