迈向可持续发展:绿色营销策略与消费者感知在应对漂绿行为中的耦合

Towards sustainable development: Coupling green marketing strategies and consumer perceptions in addressing greenwashing

BUSINESS STRATEGY AND THE ENVIRONMENT · 2022
被引 176 · 同刊同年前 8%
人大 A-ABS 3

中文导读

基于SOR框架,调查越南消费者对绿色广告接受度、非欺骗性、绿色品牌形象和透明度如何影响绿色品牌信任及购买意愿,发现绿色广告接受度和绿色品牌形象正向影响信任,而信任促进购买意愿并中介部分关系。

Abstract

Abstract To understand how consumers perceive greenwashing, this study examines the impact of green advertising receptivity (GAR), non‐deception (ND), green brand image (GBI) and transparency (TR) on green brand trust (GBT) and subsequently the impact of GBT on consumers' purchasing intentions (PI). We also consider the mediation role of GBT between the relationship of the independent variables (GAR, ND, GBI and TR) and the dependent variable (PI). At the same time, we examine the moderating impact of ND on the GAR and GBT and of TR on the GBI and GBT relationship. Using the Stimulus–Organism–Response (SOR) framework, we test a number of hypotheses. A survey‐based questionnaire was utilized to gather the data from Vietnamese respondents ( n = 262). We analysed the data using the partial least squares (PLS) method, which is a structural equation modelling (SEM) technique, with the assistance of the SmartPLS computer program 3.0. The data results show that GAR and GBI positively influence GBT, but the influence of ND and TR on GBT is insignificant. Again, the data show that GBT has a positive influence on PI, and as a mediator variable, it facilitates GAR, GBI and PI, but not the link between ND, TR and PI. A significant interaction effect of ND demonstrates that it strengthens the GAR‐GBT relationship. However, the TR has no impact on the GBI–GBT relationship. The findings of this study provide insights into the theory and the essential managerial implications for successfully managing the implementation of green marketing strategies.

绿色营销消费者行为漂绿品牌信任越南