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医疗决策中多重风险的误判

Misperception of Multiple Risks in Medical Decision-Making

Journal of Consumer Research · 2022
被引 5
人大 AFT50UTD24ABS 4*

中文导读

研究发现,人们在评估多重风险时,会按类别平均而非累加,导致低风险项目降低高风险项目的整体感知,从而更可能选择客观上风险更高的药物。

Abstract

Abstract How do consumers combine multiple risk items when forming overall risk judgments? Drawing on the fuzzy trace theory and categorical averaging, this research finds that adding a low-risk item to a high-risk item reduces the overall risk perception because people reason categorically about risk. They impose categorical distinctions on quantitative risk information, and when combining categorical information, they tend to average across categories instead of adding. Eight studies in the context of medical and health product decisions (N = 5,152) provide convergent evidence showing that when items in different risk tiers are considered together, they are consistently evaluated in a subtractive manner, leading to a higher likelihood of taking the objectively riskier medication (studies 1A, 1B, 1C, and 2). This effect is eliminated when the probability of one side effect is exceedingly high (study 3) or when the task requires reliance on verbatim representation of probabilities (study 4). The effect also disappears when risk information is presented graphically in a way that emphasizes the additive property of multiple risks (studies 5A and 5B). The findings have important implications for the fields of risk perception, risk communication, and consumer health and medical decision-making.

风险感知医疗决策消费者行为认知心理学