Can Emotional Intelligence be developed?
本文探讨情绪智力（EI）能否通过培训等方式开发，报告了三种情境（管理者、团队领导、环球帆船赛船员）下EI分数变化的研究结果，并提出了解释EI各要素可开发性的模型。
This paper explores approaches to the development of Emotional Intelligence (EI) and to the critical question 'can EI be developed?' Technical data on the instruments used to measure EI, the Emotional Intelligence Questionnaire (EIQ) devised by Dulewicz and Higgs (2000c) and the EQ-i designed by Bar-On (1997), are reported. Findings from three studies involving managers, team leaders and the skippers and crews from a round-the-world yacht race are presented to explore whether Emotional Intelligence scores change after training and other experiences. A revised model to explain how the elements of Emotional Intelligence are related to each other is presented and tested, and possible explanations of why some elements are more amenable to development actions are proposed.