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游说与产品召回:美国汽车行业研究

Lobbying and Product Recalls: A Study of the U.S. Automobile Industry

Journal of Marketing Research · 2022
被引 14
人大 AFT50UTD24ABS 4*

中文导读

研究了美国汽车行业中游说活动与产品召回的关系,发现游说能减少企业自愿和监管强制召回,且缺陷严重性和媒体报道起调节作用。

Abstract

Noting the proliferation of product recalls and extensive use of lobbying in some critical product markets (e.g., automobiles, medical equipment), the authors examine the relationship between lobbying and product recalls. Lobbying does not alter product quality, so an efficiency perspective would suggest no relationship. However, a legitimacy-based institutional theory perspective and associated regulation models suggest that lobbying reduces voluntary firm-initiated and mandatory regulator-initiated recalls. To provide insights into these questions, the current study explores nine years of multisource data from the automotive industry, related to recalls and lobbying. The results, obtained with an instrumental variable approach, support dual impacts of lobbying for reducing both voluntary and mandatory recalls. Defect severity and media coverage moderate the effects, and the data support full indirect moderation, such that the interaction between media coverage and lobbying mediates the interaction between defect severity and lobbying. In terms of effect sizes, approximately $404,367 ($1.66 million) more in lobbying expenditures is associated with one fewer voluntary (mandatory) recall, assuming a typical average recall of 235,638 vehicles. This study highlights lobbying as an important (marketing) tool that automotive companies use to manage their regulatory environment, with deep implications for policy making, research, and practice.

汽车行业产品召回游说制度理论市场营销