Resisting algorithmic control: Understanding the rise and variety of platform worker mobilisations
研究了众包工人和按需配送员如何通过特定组织模式、行动策略和集体团结来抵制算法控制,并分析了支持性社区和政治行动传统在动员中的作用。
Abstract Algorithms are seen as effective for managing workers. Literature focuses mainly on the functioning and impact of algorithmic control on workers' experiences and conditions. The ways in which platform workers have organised collectively to regain control have received far less scholarly attention. This paper addresses this gap by making sense of the mobilisation dynamics of two platform‐work categories: crowdwork ( Amazon Mechanical Turk ) and work on‐demand (food‐delivery couriers). These are salient mobilisation cases, as these workers have resisted algorithmic control by adopting specific organising modes, action repertoires and collective solidarities. By analysing a combination of extant literature and policy reports concerning each category of mobilisation forms at a global level over 5 years, the study elucidates why and how these workers were able to act without the involvement of traditional trade unions by showing that specific supportive communities and political activism traditions were crucial in the rise and variety of mobilisation.