The tripod of trust: a multilevel approach to trust-based leadership in public organizations
研究丹麦市政就业中心成功案例，提出多层次信任领导力方法，揭示公共领导者如何结合制度与互动手段在个体、团队和组织层面建立信任。
Trust-based leadership is receiving attention in the public sector as a pathway to increased cooperation and effectiveness. However, existing empirical studies of trust-based leadership tend to engage a mono-level focus of trust and lack sufficient insight into the dynamics between different dimensions and levels of trust in the public organization. This article contributes by exploring a successful case of trust-based leadership in a Danish municipal job centre. The study develops a multilevel approach to trust-based leadership, providing insight into how public leaders may engage and combine institutional and interactional remedies to facilitate trust-building at the individual, team and organizational levels.