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敏捷合同:在不确定需求下管理激励

Agile contracting: Managing incentives under uncertain needs

Production and Operations Management · 2022
被引 8
人大 AFT50UTD24ABS 4

中文导读

研究了敏捷软件开发项目中,需求不确定性和两种学习效应(可行性学习与成本学习)如何影响最优合同设计,为外包敏捷项目的企业提供合同制定指导。

Abstract

We consider a novel principal–agent model that captures some salient features of an agile software development project. Specifically, the project is technically complex, can be modularized via a set of independent stories which are developed in sprints, and has requirements that can change over time due to exogenous changes in business needs, technologies, or market conditions. In addition, given the iterative nature of agile development, our model also captures and analyzes the interaction between two types of learning effects, namely, viability learning and cost learning, which until our paper have been examined only individually in the literature. Our paper makes the following contributions to the literature: (i) We characterize an optimal contract for the principal in closed‐form and generate managerial insights on how the agent's incentive to work changes, and consequently how the optimal contracting terms offered by the principal change, depending upon the business environment. We show that the interaction between the two learning effects and need‐risk plays an important and yet unexplored role in influencing the dynamics in the optimal contract. (ii) Using the optimal contract as the benchmark, we examine the performance of time‐and‐material contracts that are popularly used in agile projects. (iii) We obtain an optimal contract for precedence‐dependent stories in which one story must be completed before starting another story. Overall, our results provide both prescriptive and qualitative guidance to firms outsourcing agile software development projects.

敏捷软件开发外包激励机制设计