弱势消费者:营销研究需要更多关注消费者的脑健康

Vulnerable consumers: marketing research needs to pay more attention to the brain health of consumers

Marketing Letters · 2022
被引 7
ABS 3

中文导读

本文提出营销研究应更多关注消费者脑健康,以扩展对弱势群体的认知,提升研究普适性和方法论,尤其聚焦数字化消费和强迫性购买行为。

Abstract

We propose here that marketing research should increase consideration of the brain health of consumers, and argue that it would help both extend our current knowledge of vulnerable and other marginalised groups, as well as extend generalizability and external validity of marketing research in general. We show that such a focus would help enrich methodology, especially around causal inference, as well as impact on our understanding of a number of key emerging themes in marketing research. We particularly focus on the consumer behaviour around digitalisation, as well as compulsive buying behaviour. Further, we show that increasing consideration of consumer brain health will further efforts towards inclusivity of marketing, and help continue progress towards marketing research as a force for good.

营销研究消费者行为弱势群体脑健康