Information, Incentives, and Attention: A Field Experiment on the Interaction of Management Controls
在一家大型零售连锁店进行实地实验,研究提供利润指标信息和基于该指标的绩效薪酬对利润的影响,发现两者均能显著提升利润,但存在替代效应而非互补效应。
ABSTRACT We study the profit effects and interplay of two core accounting practices in a field experiment in a large retail chain. In a 2 × 2 factorial design, we vary (1) whether store managers obtain decision-facilitating information on a profit metric and (2) whether they receive performance pay based on the same metric. We find that both practices increase profits significantly. In contrast to reasoning based on standard economic theory, we do not find complementarity between both interventions. Rather, we detect evidence in line with an attention-directing role of both practices: the introduction of each raises attention to the underlying objective, which induces a countervailing substitution effect. JEL Classifications: J33; M52; C93.