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没有精力给自己买礼物:感到受限如何抑制自我赠礼行为

No Bandwidth to Self-Gift: How Feeling Constrained Discourages Self-Gifting

Journal of Consumer Research · 2022
被引 14
人大 AFT50UTD24ABS 4*

中文导读

研究发现,感到时间、金钱或精力受限的消费者更不愿意通过自我赠礼来改善情绪,因为他们错误地认为受限会削弱自我赠礼带来的幸福感,但实际上受限者反而能从中获得更多益处。

Abstract

Abstract From time, to money, to energy, many consumers are feeling more constrained than ever before. One potential solution to the pervasive feeling of constraint is self-gifting, which is the process of invoking a hedonic consumption experience with the a priori intention of boosting one’s emotional well-being. But despite being a potentially powerful tool for mood repair, are consumers effectively coping with constraint by engaging in self-gifting? And if not, what is stopping them? A correlational pilot and six studies examine the relationship between the feeling of constraint and self-gifting consumption. When consumers feel constrained, they are less (rather than more) interested in self-gifting, and this is driven by a belief that feeling constrained will hamper their ability to derive the emotional well-being benefits of self-gifting. Importantly, though, this belief is miscalibrated: resource-constrained consumers can derive substantial well-being benefits from self-gifting, relative to those feeling less constrained. The effects generalize across several sources of constraint, do not occur for non-self-gifts, and cannot be explained by feelings of deservingness or justifiability. This research advances understanding of self-gifting, affective forecasting, and consumer decision-making, yields practical recommendations to marketers of self-gifting consumption, and has important consumer implications for people seeking to boost their well-being.

消费者行为情绪调节自我赠礼资源约束